University of North Dakota

Management Essentials

Course Name

Management Essentials

Contact Hours: 15 (an estimated time frame devoted to a course of study from start to finish that can vary from student to student)

Course Description

When you’re a manager, there are some basic, essential skills everyone should have. Whether it’s setting clear work priorities, building great teamwork, listening well to others, or performing a performance review. Each of the skills impact how effective you’ll be as a manager. The Management Essentials courseware will help you build these skills and others. By giving you on the job development exercises to evaluate performance, set clear expectations, and create the right level of challenging work, you’ll build the skills required to be a great and motivating manager for each of your employees.

This bundle includes the following bite-sized mobile ready courses:

  • Giving Clear Work Priorities
  • What Employees Need
  • Reinforce Great Teamwork
  • Valuing Employees
  • Listening to Others’ Ideas and Opinions
  • Problem Solving Expectations
  • The Right Workload for Employees
  • The Great Things Employees Do
  • An Ethics and Integrity Discussion
  • Perform a Performance Review
  • Creating Challenging Work
  • Receive Feedback From Your
  • Creating a Great Work Situation
  • Evaluating Performance in the Right Way
  • Perform a Departure Review

Please note: Course of study may be completed earlier than indicated.

Outcome

Upon successful completion, this training builds the basic management skills required to coach employees, deliver feedback and recognize the achievements of others.

Assessment

Research shows that 70% of development happens on the job, and this is the only off the shelf e-learning courseware provider that helps the learner apply learning on the job through step by step instructions and exercises. The combination of short videos followed by step by step instructions, help learners put into practice the learning they just completed, which means organization leaders are confident that the transition from learning to application on the job actually happens, and organization capabilities are increased.

The LMS uses Microlearning:
Some call it granular, others call it chunked, they mean the same thing—learners want short learning courses. Study after study shows that taking in information in small bite sized chunks leads to increased learner retention. The learning market has been recognizing this trend with shorter and shorter learning courses, including shortening e-learning courses from 4 hours to 1 hour to 30 minutes. Our learning content takes this trend to the next step to meet the demands of learners.

Outline

Giving Clear Work Priorities - Employees get clear on their work priorities for the next 30 days

What Employees Need - Find out what your employees need from you, their manager

Reinforce Great Teamwork - Create a team meeting agenda item to reinforce great teamwork

Valuing Employees - Discuss with your employees why you value them, why they’re important to the team and company

Listening to Other's Ideas and Opinions - Evaluate how well you listen to others’ ideas and opinions

Problem Solving Expectations - Create problem-solving expectations for your employees

The Right Workload for Employees - Determine if the workload is right for your employees and for the company

The Great Things Employees Do - Share with your employees the great things they do and how they make a difference

An Ethics and Integrity Discussion - Ask a leader to come talk to the team about ethics, integrity, and the company values

Perform a Performance Review - Perform a performance review with your employees

Creating Challenging Work - Increase the level of challenge an employee experiences at work

Receive Feedback From Your Employees - Receive feedback from your team on how you’re doing as a manager

Creating a Great Work Situation - Determine what factors would create a great job and work situation for your employees

Evaluating Performance in the Right Way - Determine if you're doing the right things when evaluating an employee's performance

Perform a Departure Review - Perform a departure review for your team members

Books

All training is delivered online; no additional purchase required.